By James Khangenbam Imphal Updated Feb 20 2023
The Indian Space Research Organization (ISRO) conferred Award of Recognition to Shija Hospitals & Research Institute (SHRI), in appreciation of its valuable participation in Health QUEST (Health Quality Upgradation Enabled by Space Technology in Emergency Department) at the ISRO headquarters Bangalore, on February 16 .Additionally, ISRO stated that the study results confirmed Shija has adopted Health Quest recommendations and its emergency department quality parameters are among the best in the country.
Dr Palin Khundongbam (CMD, SHRI), Dr Kan-gujam Baby Chanu (Resident Medical Officer, SHRI) and Raj Kumar Suraj (Assistant Manager-Operations) received the award on behalf of SHRI. Also, Dr Kangujam Baby Chanu received the certificate of recognition as site champion of the project, said a statement released by the hospital today. The study, spanning over a period of two years, was jointly carried out by ISRO, Association of Health Care Providers India (AHPI) and the Society for Emergency Medicine in India (SEMI) in ten institutions across the country.
The Health QUEST study was officially launched in August 2021 by ISRO involving 20 private hospitals across India. However, only 10 hospitals completed the post-intervention phase. In this study, nine parameters were assessed: entry to the emergency room/arrival at the emergency room, triage, pain assessment, stroke protocol, acute coronary event protocol, treating doctor, pain re-assessment, reviewing investigations, and discharge or disposal. The objective of the study was to strive towards reducing human errors and achieving zero defects and quality service in the emergency and intensive care units of hospitals. The study aims to upgrade the healthcare standards of the country in line with the ISRO quality standards and best practices.
The procedures and practices of the quality assurance mechanism in vogue at ISRO were shared with the study team for setting the parameters to establish health care quality standards. Analysis of the collected data has been completed and interpretation of the research findings and drafting of the contents of the paper is underway, and it would be submitted for publication in one of the leading medical journals of the world. A protocol may be developed from the results of the study in the future. The management at Shija is grateful to ISRO for this award and opportunity, said the hospital.
